Shipping policy

At PickiChiki, we prioritize getting your custom jewelry to you promptly and safely. We ship hundreds of bespoke pieces daily, making our customers around the globe happy. However, it's important to note that our warehouses are spread across different locations worldwide. Due to this, our shipping and handling times may vary, and we currently don't offer next-day delivery.

Delivery Time = Processing Time + Shipping Time

Processing Time: Most of our products are individually crafted when you place an order. We take pride in handcrafting each item, and this process typically takes 2-7 business days.

Shipping Time: This is the duration from our warehouse to your destination. The estimated shipping time begins from the shipping date, not the order date. Factors like an incorrect address, customs procedures, or other reasons might cause delays beyond the expected time frame. Here's an overview of our shipping time frame:

*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.

Tracking Your Order: Once your order is on its way, you'll receive a confirmation email containing a tracking number. This number allows you to locate your product directly on our website at any time. While most of our shipping partners offer tracking, we can't guarantee it in every case.

At PickiChiki, we're dedicated to ensuring your unique jewelry reaches you efficiently, reflecting the care and craftsmanship put into each piece. Thank you for choosing PickiChiki for your custom jewelry needs!